quinta-feira, novembro 28, 2013

What If Grocery Stores Were Run Like Healthcare?

What If Grocery Stores Were Run Like Healthcare?:
  • Product prices will not be posted.
  • The price will vary even within the same store, depending on who is buying and paying.
  • You won’t be able to shop during evenings or weekends.
  • If you need something, it probably won’t be there in the store. You may be told to come back days or weeks later.
  • Even if you find the item, you may have a long wait to be able to buy it.
  • If you want to charge your purchase, it won’t be at an automated machine; the transaction may be rejected; the necessary records may be missing; and someone from outside the store will have to approve the amount of the purchase. Since this all takes time, you may not be able to charge at all.
  • You won’t have the right to return anything. Even defective merchandise will not be reimbursed. As a result there will be no incentive to maintain product quality.
  • Your degree of satisfaction will not matter much to the store. What will count is the satisfaction of third-party payers, and the store will focus on how to get the most from their formula. If the third-party payer formula says you may not buy cherry pie and ice cream on the same day, you may grumble, but most likely you will have to return to get what you want.
  • There will be very few brands to guide you in your selection. Labels and quantities will be all over the map, so direct comparison shopping will be impossible.
  • Your chief protection against injury or death from what you buy will be hiring a lawyer to sue. These suits will in turn greatly increase the cost of the food you buy.
  • The purchase of many food items will require permission from a licensed professional. The professional, fearing a lawsuit, will require you to buy items you do not need or want.

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